Privacy Notice Updated on: +61 0770 5255 7433
We (Us), (Our) protect your personal data. This Policy explains what we collect about visitors and users of Lyra Vestgrove (the Website), why we use it, and your choices. Contact: [email protected].
Our commitments
We aim to be open about collection and processing; use data only for the purposes described here; help you exercise privacy rights where the law allows; and apply reasonable technical and organisational safeguards to protect data, while recognising that no online service is perfectly secure.
Scope and definitions
(Personal Data) means information relating to an identified or identifiable person. (Processing) includes collecting, storing, using, sharing, and deleting data. The Website is not intended for anyone under 18 years of age. If data linked to a minor is found, it may be removed in line with applicable requirements.
What we collect
When you use the Website or Services, we may collect technical data such as your IP address, device and browser type, pages visited, timestamps, and crash logs, as well as details you choose to provide, such as your name, email, and phone number when you request an introduction to a third-party trading platform. Some technical data may not directly identify you.
You are not required to provide Personal Data, but without it we may not be able to connect you with partners or provide certain features.
Purposes and legal grounds
We process Personal Data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Usual purpose | Usual legal basis | |
| 1 | Pass your details on to a third-party platform you ask us to connect you with | Consent / steps before a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and running the business | Legitimate interests and/or legal requirement |
Sharing and overseas transfers
We may disclose data to service providers that host, analyse, or support the Website under confidentiality obligations; to third-party trading platforms when you request an introduction; to professional advisers; to authorities where the law requires it; and to a successor in a merger or asset sale. Data may be processed outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies and similar technologies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Purpose |
| Strictly necessary | Security, session management, and essential site functions. |
| Functional / performance | Remember preferences and track aggregated usage to help improve the Website. |
Data Retention
We retain Personal Data only for as long as necessary for the purposes above and to satisfy legal, accounting, or reporting obligations, then delete or anonymise it where possible. Introductions to partners may be handled under separate retention policies disclosed by those partners.
Security and external websites
We use reasonable safeguards, but transmission over the internet is never completely risk-free. The Website may link to third-party sites; their practices are governed by their own policies, not this Policy.
Your entitlements
In line with local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, as well as withdraw consent if processing is based on consent. Please contact us at [email protected] to use your entitlements.
Updates
We may update this Policy by posting a new version on the Website. Material changes may also be communicated where appropriate. Continued use after updates counts as notice of the changes where the law allows.